What makes a good photo?

  1. Clear & Bright: Use good lighting—natural light is ideal.
  2. Front & Center: Capture a front-facing shot of your pet.
  3. Focus on Eyes: Eyes should be clear and looking at the camera.
  4. No Cropped Faces: Ensure the entire face is in the frame.
  5. Have Fun: Play with your pet to capture their true personality.
  6. High Quality: Photos should be at least 1MB for the best result.

What makes a photo unsuitable?

Your photo may not be suitable for one or more of the following reasons...

  • 1. Blurry or Dark

    Make sure your photo is sharp and well-lit. Avoid direct sunlight, as it can create harsh shadows.

  • 2. Taken from Above

    Photos at your pet’s eye level are the best for capturing their true personality.

  • 3. Screenshots

    Original photos are key! Screenshots often lack the necessary quality.

  • 4. Awkward Posture

    Photos with your pet in a natural, relaxed position work best—no awkward angles or over-the-shoulder looks.

  • 5. Too Far Away

    Close-ups of your pet’s head and shoulders are ideal.

  • 6. Missing Features

    Ensure the entire face, including any big ears, is in the frame.

Important Note

We create your custom artwork using the exact photo you upload. It’s essential that you submit a high-quality image that follows our guidelines. Low-quality photos lead to low-quality artwork, and we cannot offer refunds for images that don’t meet our standards. If your photo doesn’t align with our Photo Guide, we may ask you to provide a different one. Please ensure your photo is clear and follows the tips provided for the best results.